Privacy Policy
1. Introduction
Super Game Studio (“Super Game”, “we”, “us”, or “our”) respects the privacy of our users and is committed to protecting information collected through our games, applications, websites, and related services (collectively, the “Services”).
This Privacy Policy explains what information may be collected when you use our Services, how we use and protect that information, when information may be shared with third parties, and the choices and rights available to you.
By downloading, accessing, or using our Services, you acknowledge the practices described in this Privacy Policy.
We may update this Privacy Policy periodically to reflect changes to our Services, technologies, legal requirements, or business practices.
2. Information We May Collect
The information we collect depends on the Services you use, your device and platform settings, your location, and the permissions you choose to grant.
2.1 Information You Provide
You may voluntarily provide information to us when you contact customer support, participate in promotions, communicate with us, or use certain features of our Services.
This information may include:
- Your name or username;
- Email address;
- Information included in customer support requests;
- Game or player identifiers;
- Information you voluntarily submit through our Services;
- Other information necessary to respond to your request.
You may choose not to provide certain information. However, this may prevent us from providing particular features or responding to certain requests.
2.2 Information Collected Automatically
When you access or use our Services, we and our service providers may automatically collect technical and usage information, including:
- Device type and model;
- Operating system and version;
- Application version;
- Device language and region;
- IP address;
- Device identifiers;
- Advertising identifiers, such as IDFA or Google Advertising ID, where permitted;
- Approximate location, such as country or region;
- Network and connection information;
- Game installation and launch information;
- Gameplay progress;
- Levels played and completed;
- Session frequency and duration;
- In-game actions and events;
- Game performance information;
- Crash logs and diagnostic information;
- Advertising interactions and attribution information.
This information helps us understand how our Services are used and allows us to operate, analyze, improve, and optimize our games.
2.3 Purchase Information
Our Services may offer in-app purchases.
Payments are normally processed by third-party platforms such as the Apple App Store or Google Play Store. Super Game Studio does not directly receive or store your complete payment card information.
We may receive transaction-related information such as purchase status, transaction identifiers, purchased items, and other information necessary to validate purchases, provide purchased content, prevent fraud, and provide customer support.
3. How We Use Information
We may process collected information for purposes including:
- Providing and operating our Services;
- Maintaining game functionality and player progress;
- Improving gameplay, game balance, features, and user experience;
- Understanding how players interact with our games;
- Analyzing game performance and engagement;
- Detecting crashes, errors, and technical problems;
- Developing new features, content, games, and Services;
- Providing customer support;
- Processing and validating in-app purchases;
- Detecting fraud, abuse, cheating, and security threats;
- Measuring advertising and marketing campaign performance;
- Performing attribution and analytics;
- Displaying and optimizing advertisements;
- Personalizing content and advertisements where permitted;
- Communicating important information regarding our Services;
- Complying with legal and regulatory requirements.
We may also use aggregated or de-identified information for analytics, research, product development, and business purposes where such information does not reasonably identify an individual.
4. Advertising
Some of our Services are supported by advertising.
We may work with third-party advertising providers that display advertisements within our games.
Subject to applicable law, user consent, and device privacy settings, these providers may process information such as:
- Advertising identifiers;
- Device information;
- IP address;
- Approximate location;
- Advertising impressions;
- Advertisement clicks and interactions;
- App installation information;
- Information regarding how you interact with our Services.
This information may be used to deliver advertisements, measure advertising effectiveness, prevent advertising fraud, and, where legally permitted, provide advertisements based on your interests.
Depending on your device and region, you may be able to control personalized advertising through your device privacy settings or consent options presented within our Services.
5. Analytics and Attribution
We may use analytics and attribution technologies to understand how our Services perform, how users discover our games, and how users interact with game features.
Analytics and attribution providers may process information including device identifiers, advertising identifiers, installation information, session information, game events, campaign information, and technical information.
We use these insights to improve our Services, evaluate marketing campaigns, understand player behavior, and make decisions regarding game development and optimization.
6. Third-Party Services
Our Services may integrate technologies or services provided by third parties.
These third parties may provide services such as:
- Advertising and ad mediation;
- Analytics;
- User acquisition attribution;
- Crash reporting;
- Cloud infrastructure;
- Authentication;
- Payment and in-app purchase processing;
- Platform services.
Depending on the particular game or Service, our third-party providers may include services provided by companies such as Google, Apple, AppLovin, AppsFlyer, Firebase, and other technology partners.
Third-party providers process information according to their own privacy policies and terms.
Super Game Studio does not control the privacy practices of independent third parties. We encourage users to review the privacy policies of applicable third-party providers.
7. Information Sharing and Disclosure
We do not sell personal information for monetary consideration.
We may disclose or provide access to information where reasonably necessary to:
- Service providers that help us operate our Services;
- Advertising and ad mediation partners;
- Analytics and attribution providers;
- Cloud infrastructure and technical providers;
- App stores and platform providers;
- Payment processing providers;
- Professional advisers where necessary;
- Government authorities or law enforcement where required by applicable law.
We may also disclose information when we reasonably believe disclosure is necessary to comply with applicable laws, regulations, legal proceedings, or governmental requests, or to protect the rights, safety, security, and property of Super Game Studio, our users, or others.
If Super Game Studio undergoes a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, information associated with our Services may be transferred as part of that transaction, subject to applicable laws.
8. Cookies and Similar Technologies
Our websites and certain Services may use cookies, local storage, software development kits (SDKs), pixels, and similar technologies.
These technologies may be used to:
- Remember user preferences;
- Maintain functionality;
- Understand Service usage;
- Measure performance;
- Perform analytics;
- Measure advertising campaigns;
- Improve our Services.
You may be able to manage cookies through your browser settings. Disabling certain cookies or technologies may affect the availability or functionality of some features.
9. Data Security
We implement reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, destruction, misuse, or loss.
Access to information is limited to personnel and service providers who require access for legitimate business purposes and are subject to appropriate confidentiality and security obligations.
However, no internet transmission, electronic storage system, or security measure can guarantee complete security. Accordingly, we cannot guarantee that information will always remain completely secure.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information;
- The purpose for which it was collected;
- Operational requirements;
- Fraud and security prevention requirements;
- Legal and regulatory obligations.
When information is no longer reasonably required, we may delete, anonymize, or aggregate it in accordance with applicable law.
11. Children’s Privacy
Protecting children’s privacy is important to us.
Our Services are not intended to knowingly collect personal information from children in violation of applicable privacy laws.
Where applicable, we implement appropriate measures concerning age requirements, parental consent, data collection, and advertising practices.
If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us.
After receiving a valid request, we will take reasonable steps to investigate the matter and delete the relevant information where required by applicable law.
12. Your Privacy Rights
Depending on your country or region, applicable privacy laws may provide you with rights concerning your personal information.
These rights may include the ability to:
- Request access to your personal information;
- Request correction of inaccurate information;
- Request deletion of your information;
- Request restriction of certain processing;
- Object to certain processing activities;
- Withdraw consent where processing relies on consent;
- Opt out of certain advertising or data-sharing activities;
- Request information about how your information is processed.
Certain rights may be subject to exceptions or limitations under applicable law.
To submit a privacy-related request, please contact us using the information provided in the “Contact Us” section below.
We may request information reasonably necessary to verify your identity and process your request.
13. Data Deletion Requests
You may request deletion of personal information associated with your use of our Services.
To submit a deletion request, contact us at the email address provided below and include sufficient information for us to identify the relevant game, account, or device data.
Where technically possible and legally required, we will process valid deletion requests within a reasonable period.
Certain information may be retained where necessary to comply with legal obligations, resolve disputes, maintain security, prevent fraud, or enforce our agreements.
Please note that deleting certain information may result in loss of game progress, virtual items, preferences, or other information associated with your use of the Service.
14. International Data Transfers
Super Game Studio operates games and Services that may be available internationally.
Information may therefore be processed or stored in countries other than the country in which you live, including locations where our service providers operate.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
15. External Links
Our Services may contain links to third-party websites, applications, advertisements, or services.
A link to a third-party service does not necessarily indicate that Super Game Studio endorses or controls that service.
We are not responsible for the privacy practices, content, or security of third-party websites or services. We recommend reviewing their privacy policies before providing information to them.
16. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time.
When changes are made, we will update the “Last Updated” date shown at the beginning of this Privacy Policy.
For material changes, we may provide additional notice through our Services or other appropriate channels where required.
We encourage you to periodically review this Privacy Policy to remain informed about our privacy practices.
17. Your Acceptance
By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand how information may be collected and processed as described above.
If you do not agree with this Privacy Policy, you should discontinue use of the applicable Service.
18. Contact Us
If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or want to submit a data deletion request, please contact:
Super Game StudioEmail: [email protected]
Website: https://supergame.info
Address: 10 ANSON ROAD, #13-09, INTERNATIONAL PLAZA, SINGAPORE 079903
Singapore
Super Game Studio
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